Laura Brown Training and Development
providing quality in-house training and QA solutions
Email : Tel : +44(0)1494 873 566
Laura Brown Training
International expertise for in-house customised technical and management skill training, and quality assurance audit for Pharmaceutical, Biotechnology, Medical Device and Healthcare organisations.
About Us
In-House Courses
GCP courses
GXP courses
Project Management
Technical Pharma
Management and Personal skills
Pharma "mini MBA"
Pharma Leadership skills
Support staff/administrators
Training Consultancy/other services
Audit services
Useful Links



Support staff/administrators courses

This industry relies on support staff/administrators/secretaries/PAs and assistants to make sure that the R & D process runs effectively and efficiently. So we place great value on taking care of the learning needs of pharmaceutical support staff. Our programmes include a range of knowledge, technical, and soft skills courses specifically focused on the needs of people in pharmaceutical support roles. With the new knowledge and skills gained from our courses, your support staff will contribute even more to the successful operation of your organisation.

Examples of the courses include:

Technical courses

  • Drug development/Overview of the pharma industry for support staff
  • Clinical research for clinical trial administrators
  • GCP for support staff
  • Project management for support staff
  • Clinical trial project support for administrators and secretaries
  • Data management
  • Regulatory affairs
  • Drug safety

Interpersonal Courses

  • Proactive skills for administrators, PAs, secretaries and other support staff
  • Business Skills for administrators, PAs, secretaries and other support staff
  • Project management for support staff
  • Multi-tasking and managing managers for support staff
  • Time management for support staff
  • Effective meetings
  • Effective communication
  • Presentation skills
  • Process improvement

“All areas covered in a clear and interesting way. I will be recommending that all of my administrative team attend the next course” (GSK)

All courses can be tailored to your specific needs

To find out more about any of these courses or to discuss how a course could be tailored to your specific needs, please contact Laura Brown.